We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at shop@violetpaniko.gay.
Refunds
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at shop@violetpaniko.gay with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at shop@violetpaniko.gay within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund.